Responsible Gaming Policy for BetTower, Inc
Last updated June 5, 2025
At BetTower, Inc., we are committed to promoting responsible gaming practices and ensuring the well-being of our users. While BetTower offers a skill-based real money gaming experience—legally distinct from gambling—where outcomes are determined by user actions and performance rather than chance, we acknowledge that some individuals may find it challenging to play responsibly. Under U.S. law, and specifically in accordance with the Unlawful Internet Gambling Enforcement Act (UIGEA) of 2006, games in which skill is the predominant factor are not considered gambling. This legal framework supports BetTower’s classification as a skill-based game platform. Gaming should be entertaining and rewarding, and we support our users in making informed, healthy choices. To that end, BetTower, Inc. has implemented the following Responsible Gaming Policy:
TABLE OF CONTENTS
2. Self-Exclusion
Users may request temporary or permanent self-exclusion from participating in real-money competitions. Self-exclusion requests can be submitted through in-app support or via email at support@bettower.win from the registered email address.
Upon receipt of a valid self-exclusion request, BetTower will promptly suspend the user’s access to paid competitions for the duration selected by the user. During the exclusion period, access to real-money gameplay and wallet funds will be disabled. Free play features may remain accessible.
Users may choose between temporary suspension or permanent exclusion. In the case of permanent exclusion, the account will be disabled and access using the same phone number will be restricted.
3. Account Balance During Exclusion
Users with remaining account balances at the time of self-exclusion may request a refund. Payouts will be processed using supported secure payment methods, such as Stripe or bank transfer, upon successful identity verification. Refunds are subject to KYC (Know Your Customer) checks, as outlined in our Terms of Use.
4. Support and Resources
Our support team is available to assist users in setting limits, initiating self-exclusion, or seeking resources for managing gaming behavior. We encourage anyone experiencing distress or signs of problematic play to seek support.
External support resources are listed in the Help section of the BetTower app, and include national and international helplines such as:
United States: National Council on Problem Gambling (https://www.ncpgambling.org) | Helpline: 1-800-GAMBLER
United Kingdom: https://www.begambleaware.org | https://www.gamcare.org.uk
Germany: https://www.verspiel-nicht-dein-leben.de | Helpline: 0800-077-66-11
5. Responsible Gaming Tools
BetTower offers in-app tools to help users manage their gameplay. These include:
Voluntary deposit limits
Playtime reminders
Session duration caps
Notifications can be enabled to alert users when set thresholds or time limits are reached.
6. Promotion of Responsible Gaming
BetTower actively promotes responsible gaming through user onboarding, in-app messaging, and email communications. We collaborate with industry experts to ensure alignment with applicable regulations and best practices.
7. Continuous Improvement
This policy is reviewed and updated regularly to reflect evolving legal standards, user feedback, and industry best practices. Suggestions for improvement are welcome and can be submitted through our support channels.
8. Conclusion
At BetTower, Inc., we are dedicated to providing a transparent, secure, and responsible gaming environment. While our platform emphasizes skill and entertainment, we acknowledge the importance of player protection and wellbeing. Through clear policies, accessible tools, and a commitment to continuous improvement, BetTower upholds its duty of care to all users.
Last updated June 5, 2025
Responsible Gaming Policy for BetTower, Inc
TABLE OF CONTENTS
2. Self-Exclusion
Users may request temporary or permanent self-exclusion from participating in real-money competitions. Self-exclusion requests can be submitted through in-app support or via email at support@bettower.win from the registered email address.
Upon receipt of a valid self-exclusion request, BetTower will promptly suspend the user’s access to paid competitions for the duration selected by the user. During the exclusion period, access to real-money gameplay and wallet funds will be disabled. Free play features may remain accessible.
Users may choose between temporary suspension or permanent exclusion. In the case of permanent exclusion, the account will be disabled and access using the same phone number will be restricted.
At BetTower, Inc., we are committed to promoting responsible gaming practices and ensuring the well-being of our users. While BetTower offers a skill-based real money gaming experience—legally distinct from gambling—where outcomes are determined by user actions and performance rather than chance, we acknowledge that some individuals may find it challenging to play responsibly. Under U.S. law, and specifically in accordance with the Unlawful Internet Gambling Enforcement Act (UIGEA) of 2006, games in which skill is the predominant factor are not considered gambling. This legal framework supports BetTower’s classification as a skill-based game platform. Gaming should be entertaining and rewarding, and we support our users in making informed, healthy choices. To that end, BetTower, Inc. has implemented the following Responsible Gaming Policy:
3. Account Balance During Exclusion
Users with remaining account balances at the time of self-exclusion may request a refund. Payouts will be processed using supported secure payment methods, such as Stripe or bank transfer, upon successful identity verification. Refunds are subject to KYC (Know Your Customer) checks, as outlined in our Terms of Use.
4. Support and Resources
Our support team is available to assist users in setting limits, initiating self-exclusion, or seeking resources for managing gaming behavior. We encourage anyone experiencing distress or signs of problematic play to seek support.
External support resources are listed in the Help section of the BetTower app, and include national and international helplines such as:
United States: National Council on Problem Gambling (https://www.ncpgambling.org) | Helpline: 1-800-GAMBLER
United Kingdom: https://www.begambleaware.org | https://www.gamcare.org.uk
Germany: https://www.verspiel-nicht-dein-leben.de | Helpline: 0800-077-66-11
5. Responsible Gaming Tools
BetTower offers in-app tools to help users manage their gameplay. These include:
Voluntary deposit limits
Playtime reminders
Session duration caps
Notifications can be enabled to alert users when set thresholds or time limits are reached.
6. Promotion of Responsible Gaming
BetTower actively promotes responsible gaming through user onboarding, in-app messaging, and email communications. We collaborate with industry experts to ensure alignment with applicable regulations and best practices.
7. Continuous Improvement
This policy is reviewed and updated regularly to reflect evolving legal standards, user feedback, and industry best practices. Suggestions for improvement are welcome and can be submitted through our support channels.
8. Conclusion
At BetTower, Inc., we are dedicated to providing a transparent, secure, and responsible gaming environment. While our platform emphasizes skill and entertainment, we acknowledge the importance of player protection and wellbeing. Through clear policies, accessible tools, and a commitment to continuous improvement, BetTower upholds its duty of care to all users.
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